Sales Force Automation (SFA) can help businesses to automate the sales process and improve workflow.
It automates repetitive tasks so your sales team focuses on more important activities like selling products and building good relationships with potential customers.
In this article, I am going to share with you the 10 best sales force automation software that can be useful for your sales team.
Below, you will get to know about all these apps’ key features and pricing.
What is Sales Force Automation Software?
Sales force automation software is a cloud-based program that helps your system to automate repetitive tasks, deal management, email automation and build deeper customer relationships.
The SFA tool can automate lead generation sales report creation.
There are some features you should always look for in a SFA software such as pipeline management, sales communication tools, follow-ups, and advanced analytics.
1. Pipedrive
Pipedrive is a popular and easy-to-use tool for managing leads and contacts.
It is well known for its initiative visual sales pipeline, easy-to-use interface, and robust integrations.
Unlike other CRM, Pipedrive offers everything in one tool. Instead, it is good at managing sales pipelines and automating repetitive tasks.
Its easy-to-use drag-and-drop interface lets your team easily move days from one stage to another.
In addition, the platform provides you in-built email marketing option to send and receive emails inside the tool.
Pipedrive comes with real-time sales insights, you can build a customizable dashboard as well. It integrates with over 400+ CRMs and tools such as Slack, Trello, Microsoft 365, Google Workspace, and more.
Pipedrive provides a mobile application to monitor the sales pipeline, add new deals, and update deals.
Key Features
- Visual sales pipeline
- Sales automation
- Lead Management
- AI-powered sales assistant
- Email and communication
- Email automation
- Manage contacts
- AI email writer
- CRM
- Mobile apps
Price
Pipedrive Essential plan starts from $19 per month. You can try Pipedrive 14-day for free.
2. Close
Close is a multi-channel sales outreach platform that lets your sales team engage with clients through email, call, and SMS.
It has all the tools your sales team requires to improve sales performance such as prioritizing the lead with contact filtering, a power dialer option to call directly to the prospect, and a built-in AI call assistant to automatically transcribe call summaries.
Close allows to scale sales activities with features like advanced calling options and email automation.
It offers a wide range of integrations to streamline your workflow, some of the popular integrations are ActiveCampaign, Hubspot, Slack, Zoom, DocuSign, Zapier, and more.
Its mobile app lets you keep your leaves warm and history in touch with perspectives even while away from your desk.
Key Features
- Customizable pipelines
- Call, Email, and SMS automation
- Multi channel sales
- Sales automation
- Assign leads
- Power dialer
- Custom pipelines
- Lead summaries
- Advance Analytics
- Reporting
- Integrations
Price
Close Base plan starts from $19 per month and high up to $139 per month. Start your 14 day free trial today.
3. Hubspot Sales
Hubspot is a very popular CRM and sales automation tool.
Offer a free CRM in every account that you keep all customer data live contacts, deals, campaigns, and more.
It offers a wide range of tools like meeting scheduling, live chat, email marketing, social media marketing, SEO, and landing pages.
Its sales CRM allows contact management and deal tracking.
With the service hub, you can set up life chat automation and ticketing, and also automate recurring questions.
Hubspot is an all-in-one automation tool that is packed with sales, marketing, and automation tools.
Some of its notable sales automation features are setting up drip campaigns, triggering workflow, combining email and sms notifications, and automating lead scoring.
You can also create and customize emails with Hubspot.
It integrates with 1500 + apps and tools, allowing you to connect Hubspot with your favorite apps.
Key Features
- CRM
- Deal pipeline
- Contact management
- Deal Tracking
- Marketing hub
- Live chat & tracking
- Automation
- Workflow automation
- Advanced analytics
- Integrations
- Mobile app
Price
Hubspot CRM is free. The plan starts from $20 per month for managing 1000 contacts.
4. Nutshell
Nutshell helps to customize and automate your sales pipelines.
It’s a complete sales marketing and collaboration tool. Your team can schedule meetings, manage contacts, automate sales pipelines, and email automation.
Its engagement option I love you to connect with customers and leads, engage website visitors via chat, and send & receive SMS.
The sales suite lets you manage your entire sales process. Your sales team can track prospects through custom pipeline stages. AI-powered follow-ups and timeline summaries are also available.
It offers a wide range of integrations like Zendesk, Google Apps, Zapier, Mailchimp, and Olark.
Key Features
- Sales pipelines
- Contact management
- Email marketing
- SMS marketing
- Meeting scheduler
- Team collaboration
- Advance Analytics
- Zapier integration
- iPhone and Android apps
Price
Nutshell plan starts from $19 per month. The plan includes unlimited storage, contacts & accounts. You can try Nutshell for free.
5. ZOHO CRM
ZOHO CRM is a well-known service for managing sales.
It allows you to manage leads, and contacts, automate sales pipelines, set follow-up emails, and more.
Some of the top brands like Bose, Hotstar, IIFL, and Blue Star used ZOHO CRM.
It is a complete sales force automation tool, helping you to automate routine sales, and marketing and optimize workflows.
It has a complete drag-and-drop editor to customize your dashboard. ZOHO CRM has a very easy-to-use minimalistic interface. There’s very little learning curve for beginners.
This platform also offers multi-channel communication by integrating SMS, Email, Live Chat, and Social Media.
Its AI powdered insights and automation features help the sales team attach opportunities and optimize workflow.
Key Features
- Deal management
- AI assistant
- Contact management
- Multi channel communication
- Workflow automation
- Advance Analytics
- SMS, Social Media, Email and Live Chat
- Sales forecasting
- AI assistant
- Mobile app
Price
ZOHO CRM plans range between $20 to $60 per month. You can try ZOHO CRM for free.
6. Salesforce
Salesforce is mostly used as a force automation platform.
It provides a central hub for the sales team, allowing them to manage contact, and customer data in one single dashboard.
Additionally, you can use Salesforce to customize workflows, automate tasks, and gain valuable customer insights.
You will get personalized insights that help uses team improve the sales process. You can integrate Salesforce with tools like Gmail, Slack, Panda Doc, Zoom, and more.
Its mobile application allows you to manage your perspective from anywhere in the world.
Key Features
- Sales pipelines
- Custom workflows
- Account management
- Sales forecasting
- Lead Management
- Quote management
- Workflow automation
- Omni-channel support
- Integrations
- Mobile app
Price
Salesforce plan starts at $29 per month. Try Salesforce for free today!
7. Zendesk
Zendesk is a customer service platform that offers a wide range of tools to help businesses manage their customer interactions.
With Zendesk, you can manage customer inquiries, chat in real-time, and provide self-service resources.
Zendesk is a very easy-to-use platform. It helps your team to manage Omni channel customer support.
It has extensive pre-made temples to record customer interactions.
Its customer automation feature reduces administrative overheads. You can integrate Zendesk with your various tools and apps.
It offers AI agents that solve customer complex issues, you can automate your customers up to 80% of interactions.
Key Features
- Ticket system
- Customer pipelines
- AI agents
- Help center
- Predefined responses
- AI powered workflow
- Sales dashboard
- Self-service employee portal
- Omni channel communication
- Workflow automation
- 1000+ integrations
- Mobile app
Price
Zendesk costs you. $19 per month and the highest plan is $115 per month.
8. Floww.AI
Floww.AI is a CRM tool for small businesses. It helps your sales team to boost productivity and eliminate bottlenecks.
It offers a complete dragon drop interface, which allows you to automate lead entry, organize contacts, and follow up leads.
Moreover, you can also distribute leads to your team and data-driven decisions.
You can shamelessly integrate Floww.AI popular apps like Zoom, Wati, WhatsApp, OpenAI, Gemini, and more.
Floww.AI is best suited for both B2B and B2C businesses.
Key Features
- Easy-to-use interface
- Lead Management
- Team collaboration
- AI automation
- Advance reporting
- Nurture leads
- CRM
- Third party integrations
- Contact support
- Mobile app
Price
Floww.AI has custom pricing. You need to contact the sales team for a quote.
9. Copper
Copper (Formerly Prosperworks) is a tool designer for Google workspace automation. The platform has features like sync with Gmail, email templates, meeting scheduler, and deal management.
For winning deals, you can make sales with customizable drag-and-drop pipelines, automatically trigger emails, create custom reports, and more.
To streamline sales process it also allows you to integrate with tools like DocuSign, Panda Doc, and QuickBooks.
Businesses that use Google Workspace related software will find Copper very useful, it includes apps like Google Drive, Google Form, and Gmail.
Copper is very simple and easy to use due to its minimalistic design.
Although, Copper allows you to generate customized reports using drag and drop report builder.
Key Features
- Google Workspace support
- Gmail, Google Drive, and Google Sheets integration
- Pipeline management
- Project management
- Contacts and proposals
- Reporting
- Integrations
- Automate tasks
- Mobile app
Price
Copper Starter and cost $12 per seat, per month. In this plan, you can manage up to 1000 contacts. Get started with the free trial today!
10. Salesmate
Salesmate is a sales automation CRM tool that can help you boost sales conversions.
It is versatile CRM software that automates sales processes, track sales, lead management, and communication.
There are some not able to charge of Salesmate, including email tracking, customizable pipelines, and robust integrations.
It has built-in communication like live chat, call, and SMS to communicate with potential customers.
You can distribute fresh among all your sales team. With lead scoring and lead nurturing, you can improve your sales conversions.
When you use Salesmate, you don’t need to enter manual data entry, again and again, Salesmate tracks everything and logs them for you.
It offers premade templates to create custom reports and gets you tools like 45+ widgets, advanced filtering, sales forecasting, and goal tracking.
It is one of the best Salesforce automation software for understanding and automating crucial sales tasks.
Key Features
- Lead generation
- Sales communication
- Sales pipeline
- Lead scoring
- Lead nurturing
- Power dialer
- Deal management
- Custom reports
- Sales forecasting
- Mobile App
Price
Salesmate plan starts at $23 per user/month. Get a free trial.
Conclusion
Above, I have shared some of the best SFA tools and software. You can try one according to your sales team’s requirements such as a customizable dashboard, in-built communication, drag-and-drop pipeline editor, and workflow automation.
I hope this article finds the best sales force automation software.