These days, most companies are shifting to AI Chatbots to improve customer engagement and reduce workforce.
It’s a cost-effective solution that can improve customer service and boost sales. AI Chatbots also guide website visitors and resolve queries.
In this article, I’m going to share with you some of the best AI Chatbot apps that are suitable for all business sizes.
Before getting into it, let’s explore AI Chatbots
What is an AI Chatbot And What Are The Benefits?
AI Chatbots are automatic systems that interact with website visitors and resolve queries.
It uses AI (Artificial Intelligence) and Natural Language Process (NLP) to understand responses in real time.
Businesses use AI Chatbots to automate sales prospects, collect potential customer information, and optimize user experience.
Here are some benefits of AI Chatbots:
- AI Chatbots can provide 24/7 customer support service.
- They help to resolve customer queries in real time.
- Chatbots are a cost-effective solution. Reduce operational costs.
- Chatbots can handle multiple interactions in real time.
- They can collect data from the interaction.
1. Landbot
Landbot is an AI chatbot builder that allows businesses to design conversational experiences without technical coding abilities.
As a visual tool, users can easily craft very engaging chat flows optimized for websites, WhatsApp, and other chat environments, through a drag-and-drop layout.
It easily links with other apps for customer support, lead generation, and sales, and performs them well.
Customizable features of Landbot are custom logic, real-time analytics, and multi-channel capability that provide opportunities to leverage customer satisfaction.
From small businesses to large-scale enterprises, Landbot has solutions that are suited for different needs.
Its main concept guarantees that users must not waste too much time creating chatbots that will fit their branding and achievement objectives easily.
Key Features:
- No-Code Builder
- Multi-Channel Deployment
- Custom Logic
- Integrations
- Automation Features
- Analytics and Insights
- Custom Branding.
- Multi-Language Support
Price:
It offers a free plan with limited features. The paid plan starts at $32/month which includes more features and 500 chats.
2. Tidio
Tidio is a customer communication tool that provides customers with instant live chat, chatbots, and multichannel support to increase sales.
Tidio is convenient for businesses to respond to site visitors while at the same time handling any monotonous work through chatbots.
It also provides templates, detailed dashboard and report, and an application for IOS and Android, thus, is a solution that is flexible for industries.
One of Tidio’s most significant advantages is its simplicity: the program can be easily configured to work directly through users without involving IT specialists.
With the help of quick responses and individual communication, which Tidio offers, customers’ trust, satisfaction, and conversion are increased and it should be admitted that Tidio is a necessity in contemporary customer support systems.
Key Features:
- Live Chat
- Chatbots
- Automation
- Integrations
- Analytics
- Mobile App
- Multi-Channel
- Customization
Price:
It offers a free plan which has basic features and the paid plan starts at $29/month. The paid plan includes more features and unlimited chats.
3. ManyChat
ManyChat is an effective tool for building and deploying chatbots and other marketing communication channels for a business, including Facebook Messenger, Instagram, WhatsApp, and SMS.
ManyChat gives users the ability to create highly engaging, tailored chat workflows with no coding skills required, thanks to their easy-to-use drag-and-drop solution.
Specifically, it is suitable to use for any kind of interaction with customers – generation of leads, orders, appointment setting, as well as customer service.
There are also many partners of ManyChat such as Shopify, HubSpot, Google Sheets, and many others, so it is convenient to work with it.
Besides, ManyChat is equipped with powerful analytics and A/B testing helping businesses to improve campaigns’ performance to achieve even greater outcomes.
Basically they are useful for both the small business owners and the big businessmen because they provide various features which increase the customer’s time to reply, increase the number of conversions and sales, and reduce the working time and cost.
Key Features:
- Chatbots
- Automation
- Integrations
- Personalization
- Analytics
- A/B Testing
- Multi-Channel
- E-commerce
Price:
The paid plan starts at $15/month. This plan has more features and unlimited contacts than free plan.
4. Hubspot Chatbot
Chatbot for HubSpot is a powerful tool that is installed in the HubSpot CRM ecosystem in order to facilitate communication with customers, increase their interaction, and automate business processes.
Users do not have to have a coding background to write the code for chatbot customization.
Integrated with Hubspot’s CRM, the chatbot also collects data from customers making it easier to have customized conversations with users.
It supports multiple channels, such as websites, Facebook Messenger, and many others which help in maintaining consistent support at all levels.
HubSpot Chatbot requires customization to be made to suit a business brand, which keeps the business identity unique.
Due to its high level of analytical capabilities and automation capabilities, it is a tool for time and work optimization, as well as offering uninterrupted service for businesses.
Appropriate for startups and both mid-sized and large enterprises, it’s a powerful tool to expand client interaction and advertising.
Key Features:
- Automation
- Integrations
- CRM
- Lead Qualification
- Custom Workflows
- Analytics
- Multi-Channel
- Personalization
Price:
It offers a free chatbot builder and more advanced features are available in their paid Marketing Hub plans which start at $50/month.
5. Chatra
Chatra is a form of live chat and chatbot system that aims to ensure that businesses engage their customers on their business in real-time.
It facilitates the interaction between the working teams as well as with the web site’s customers, and in this way, businesses can respond to questions, provide solutions for problems, and establish trust immediately.
Chatra integrates both live and automatic messaging to make sure businesses can communicate with the citizens even outside regular business hours.
It is also suitable for use and offers common features such as group and chat, typing tips, and even offline ones.
Not just that, but Chatra also plugs into third-party apps, including Slack, Facebook, and various CRM solutions to communicate seamlessly across different platforms.
Thanks to multiple language availability and multi-language capable interface, with Chatra, businesses can easily meet customers’ expectations around the world.
Chatra is especially great for improving customer relations, reducing cart abandonment, and increasing sales which makes it the kind of application businesses need.
Key Features:
- Live Chat
- Chatbots
- Integrations
- Offline Messaging
- Multilingual
- Team Collaboration
- Customizable
- Analytics
Price:
The paid plan starts at $31/month. It includes more features and unlimited chats.
6. Intercom
Intercom is the customer communicating tool to enhance brand image and improve the connection with the clients and fans.
From managing live chats to using chatbots and email marketing to customer support Intercom helps businesses interact, acquire, and assist customers with intuitive lifecycle tools.
The platform builds sophisticated automation and Artificial Intelligence elements that permits organizations to respond to consumers’ questions instantly, qualify leads, and fix problems.
Given the multiple features and easy-to-use interface connected with wide integral applications, including Salesforce, HubSpot, and Slack, Intercom assists teams in streamlining their work.
Intercom also has great features on providing rich analytics which will help businesses track their performance and enhance customer satisfaction making it excellent in business.
For sales, marketing, or customer support Intercom provides solutions that are affordable for small businesses and powerful enough for enterprises enabling businesses to grow and customers to celebrate.
Key Features:
- Live Chat
- Chatbots
- Automation
- CRM
- Integrations
- Analytics
- Multi-Channel
- Personalization
Price:
Intercom pricing is based on monthly active users. It starts at $29/month.
7. Crisp
Crisp is another advanced customer engagement platform that includes live chat, chatbot assistance, and multiple messaging to enrich a client experience.
Designed with an impressive and user-friendly layout, Crisp makes it possible for teams to subsequently interact with website visitors, answer or provide detailed assistance where necessary.
To support the platform available, and always be adaptive catering to the evolving needs of customers the platform has integrated automation tools such as chatbots and knowledge bases.
This also interconnects with familiar tools like Slack, WordPress, and Shopify, pairing communication in email, social media, and WhatsApp systems among businesses.
It is easier to share the received mails and organize team work with the help of its shared inbox. Their functional analytical tools are also designed to facilitate performance tracking and customer satisfaction.
Crisp is the perfect solution for any sized business that requires powerful tools to boost responses, chat response times, and enhance the customer experience.
Key Features:
- Live Chat
- Chatbots
- Automation
- Integrations
- Multi-Channel
- Team Collaboration
- Analytics
- Knowledge Base
Price:
The paid plan of Crisp starts at $45/month. It also has a free plan for the users.
8. Engati
Engati is a powerful AI Chatbot that improve customer engagement.
You can use its drag-and-drop conversational modeler to create bots. No coding skills are required.
Its eSenseGPT feature lets you train hot with only a website, and documents so you can quickly live it in a few seconds.
Engati bots are capable of handling functions such as lead generation, customer support, customer engagement, and information collection.
It can be integrated with various messaging apps like Messenger, WhatsApp and Slack.
It has a robust analytics tool that allows businesses to take data-driven decisions and improve customer service.
Key Features:
- Multiple platform Chatbot
- AI-powered Chatbot
- Automation
- Low-code Bot builder
- eSenseGPT
- Live Chat
- Multi-language conversions
- Integrations
Price:
The Engati plan starts from less than $1 per day. WhatsApp plan costs you $95/qtr.
9. ChatBot
ChatBot from Livechat is an AI Chatbot app, which is designed for small and medium businesses.
It comes with an easy-to-build follow builder, with it you can collect customer data. With ChatBot, you can automate customer support and give better customer service.
You can create and set up ChatBot on platforms like website, Facebook, and Slack.
It seamlessly integrates with LiveChat, so ChatBot can easily transfer chat to live agents when personalized assistance is required.
Its interface and flow builder are very easy to use. The only con of flow builder is that it doesn’t show a complete overview of all the flows.
Key Features:
- AI ChatBot assist
- Small talk
- Live Chat integration
- Generate tickets
- Automation
- Widgets
- Omnichannel support
- Messenger Bot
- Visual builder
- Templates
Price:
ChatBot’s starter plan costs $52 per month. Start a free trial today. No credit card required.
10. Botsify
Botsify is a no-code ChatBot platform for multiple platforms. With it, you can build a custom AI chatbot for a website, e-commerce store, and social media.
Botsify helps to collect website visitors’ information, providing better customer service and resolving customer queries.
It also serves international customers by supporting over 100 languages. Build a multi-language chatbot today with Botsify.
It is an omnichannel platform that lets you embed chatbot on various platforms like Website, Facebook Instapage, and more.
Its live chat functionality enables customer support representatives to cater complex customer problem.
Key Features:
- Omnichannel support
- Website Chatbot
- Multi-language
- Conversational form
- Live chat
- Drag and drop builder
- Integrations
- Mobile app
Price:
Botsify basic plan starts from $49 per month.
Conclusion
These days, Businesses use AI Chatbots to connect with potential customers.
It shares product information, solves customer queries, and generates support tickets without real-time human interaction.
You can try some of these Chatbots for free and purchase one that fulfills your business requirements.